HAPPY STAFF, HAPPY CUSTOMERS AND A SMOOTH RETAIL EXPERIENCE
Just attach, plug & then speak! Fully automatic. Ideal for cash registers, supermarkets, information desks, petrol stations, clinics, pharmacies, doctors, hotels, restaurants, coffee shops & schools.
Frustration free communication with your customers. Face masks, safety screens and social distancing are no longer a problem with VoiceBridge. No longer necessary to speak louder.
Staff can move around the workplace with clear communication with the customer, handsfree. With 11 hours of continuous operation between charging and 5-10 metres of range.
VoiceBridge Standard is a fully automatic infrared activated intercom system. (it's not possible to retrofit a Bluetooth headset to VoiceBridge Standard)
Handsfree Bluetooth headset with up to 10 meters range and 11 hrs battery time
Infrared sensors automatically detect when a customer is present at the counter. Then seamless digital duplex technology takes over.
Activation / Deactivation: via infrared
Microphones: Incl. AEC-Technology (Acoustic Echo Cancellation) and NR-Technology (Noise Reduction)
Cables: Length of connection cable 1m. Length power supply cable 2m
Size: 86 × 111 × 18mm
Weight: Weight per Unit: 160 g
Operating voltage: 12VDC
Color: white
Accessories: Battery - Connection cable: 2m or 5m long
The VoiceBridge is equipped with a highly adhesive mirror tape. Therefore, please test the best position before you attach the two microphone units.
First start-up
The first time the VoiceBridge is started up, it automatically adjusts to the respective environment for about 30 seconds. Echoes and feedback should not occur afterwards.
Mount the VoiceBridge at head height:
The clarity is better the closer staff or customers are to the microphone. If the speaker is standing, the VoiceBridge should be placed higher than if the speaker is sitting. The microphones are located on the bottom right, which is why the attachment slightly left of the head is recommended.
The battery life is about 11 hours in continuous operation.
The standby time is about 60 hours and the headset will be fully charged via USB cable in about 2 hours.
Please note that the intercom system is only activated by infrared sensors if someone appears within a distance of about 50 cm in front of it. If you have installed the VoiceBridge and would like to test it, please make sure that there is also someone on the opposite side
Whenever staff walks around, picks up things from shelves or the workplace situation requires a bigger range of motion: The headset remains connected to the customer‘s intercom within a radius of 5-10 meters. But the setup with Bluetooth headset also makes sense - for example - if no cable can be routed between the customer call station and the staff call station. This is often the case with permanently installed protective screens or completely closed information desks.
Turn down the VoiceBridge: Echoes are typically caused by reflections and radiation from loudspeakers into microphones. To maintain the impression of a natural conversation and to avoid echoes and feedback the VoiceBridge should always be operated as quietly as possible.
Reduce the volume with the supplied mini cross-head screwdriver as listed in the operating instructions. If possible, position the microphone units further apart.
Yes, The VoiceBridge supports most commercially available Bluetooth headsets.
The headsets included in the set are already paired with the unit ex works.
If every staff member would like to have his own headset, up to 8 headsets can be paired per Bluetooth intercom unit.
The VoiceBridge does this automatically. As soon as the headset is off or out of range, the voice station is activated. This only applies to the “Standard & Bluetooth” set
You can easily clean the VoiceBridge with a surface cleaner and a cloth. The same applies to the headsets.
We also offer hygienic covers for the headset.
Probably because another headset is still connected to the Bluetooth unit (see status messages in the operating instructions). Pair your headset again if necessary
Simply double tap the key on the headset. For confirmation a sound signal will give you feedback. The microphone can also be reactivated similarly.
Probably because another headset is still connected to the Bluetooth unit (see status messages in the operating You can adjust the volume very easily with an integrated volume control regulator. You will find detailed information on this in the respective operating manual.
